Shipping and Returns
Within the United States we offer free standard shipping on all orders over $50, and charge only $5 for all other orders (we happily absorb the remaining shipping cost).
Orders are shipped within 3-5 business days to the address provided while placing the order. Please check the address carefully. Orders can take longer during the holiday season. Once shipped, you’ll receive a tracking number.
International orders are shipped at a flat fee of $25. If you’re in a place which requires further charges, we will let you know what that cost is (we first try to accommodate the charges ourselves).
Some nations assess customs or duties fees on incoming international shipments so if you have ordered clothing items before, you'll be familiar with the process which is unfortunately beyond our control. Go ahead and send us an e-mail at firstname.lastname@example.org with the name of the Gartika item you would like to buy and we'll help you place your order. Please bear with us if we sound too excited to know that Gartika has international lovers.
Any errors in shipping addresses are the responsibility of the customer as we are unable to verify the address for you.
Returns and Exchanges
We hope you never have to return your item but we understand that sometimes you may have second thoughts about what you liked initially, or this item was probably gifted to you. We want to make sure you are 100% satisfied with your purchase and thus, we extend a 15-day refund and exchange policy so you never have to worry. Simply, send us an e-mail at email@example.com so we can do everything in our capacity to help you.
For all return orders, please keep your unused order wrapped safely in its original Gartika packaging.
Regular Price vs Sale Items
Any item purchased at full, regular price can be returned. Due to the seasonal, fast-moving nature of our product lines, we cannot process returns or exchanges for items which were purchased on sale.
Shipping of Returned and Exchanged Products
We are happy to process your return or exchange once we receive the returned item within 15 days. We may offer you free return shipping upon understanding why you need to return the item.
If you were gifted a Gartika item, you may initiate an exchange (within the return period) for an equally priced or higher priced item by shipping the product back to us. For a higher priced item, the difference will have to paid by the customer. Drop us an e-mail at firstname.lastname@example.org if you aren't sure of the next steps or would like another Gartika item shipped to you.
If you have any questions about your order, or just want to talk to us please send us an e-mail at email@example.com
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